The Kalibrate retail round-up: June 2023

In this monthly feature, we look across the industry and mainstream news to uncover some stories of note that we think are worth your attention.

UK: ‘Massive shift’ in food shopping habits as prices soar 

The pandemic and inflationary pressures has driven stark changes in UK consumers’ grocery shopping habits. Research from Kantar reveals shoppers visit supermarkets less often but spend more, opt for own-brand labels more frequently, and turn to loyalty schemes for better discounts.  

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Five Below sales up nearly 14% as it scoops up Tuesday Morning leases 

Kalibrate client Five Below continues to thrive with first quarter sales rising by 13.5% from one year ago. After acquiring leases from Tuesday Morning and Party City, the retailer expects to exceed its goal of opening 200 stores this year. We’re extremely proud to play our part in the team’s success.  

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Why Shake Shack’s kiosks are going to be a game-changer 

Another Kalibrate client making waves with their success – Shake Shack’s kiosks receive glowing coverage in QSR Magazine. Commentators expect the kiosks to help the chain handle peak traffic with greater order accuracy while optimizing labor resources in other parts of the experience. We’re right behind you, guys – probably at the kiosk.  

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Deliveries keep getting faster. Will it last? 

Final mile delivery speeds are becoming more rapid. After the challenges of the pandemic years, the time between order placement and delivery has fallen to an average of four days. Retail Dive has helpfully summarized Project 44’s research, the key players leading the charge, and whether we can expect the speed of deliveries to slow any time soon.

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Greggs opens fourth shop in Cornwall but has no pasties on the menu 

Pasties are off the menu for UK pasty giant Gregg – in its new location at least. Branded the “devil’s spawn” by locals when the chain dared set up shop in Cornwall, the spiritual home of pasties in the UK, Greggs has responded by dropping the baked good altogether from its new locations. After a franchised store closed within a year of opening in 2018, Greggs has learnt a valuable lesson in tailoring its menu to the market.  

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