Beth Thompson

Beth Thompson

VP Global Customer Success

Beth Thompson is Vice President of Global Customer Experience at Kalibrate and a self-confessed retail fuel obsessive. With 25+ years of industry experience, Beth has worked with fuel and convenience retailers around the world to help them extract maximum value from Kalibrate’s solutions.

Having worked at Kalibrate since 2000, Beth brings unparalleled insight into how fuel and retail markets have evolved and how strong partnerships, data, and systems enable retailers to adapt and succeed.

As VP of Global Customer Experience, Beth leads Kalibrate’s global Customer Success teams, ensuring customers receive consistent, high-quality engagement and achieve faster time to value. She is a passionate advocate for the customer, embedding their needs and experiences into Kalibrate’s ways of working so that clients achieve the best possible outcomes for their business.